Being in a Car Accident Can Be Overwhelming — Here's What to Do Next
Getting into a car accident is stressful. Whether it's a minor fender bender or a major collision, knowing exactly what to do in the moments and days after can make all the difference for your safety, your health, and your vehicle.
At DFW Collision Specialists, we've helped thousands of Irving drivers navigate the aftermath of an accident. Here's a clear, step-by-step guide on what to do after a car accident in Irving, TX.
Step 1: Stay Safe and Check for Injuries
Your safety is the most important priority.
- Move your vehicle to a safe location if possible (pull over to the shoulder or a nearby parking lot)
- Turn on your hazard lights to alert other drivers
- Check yourself and passengers for injuries
- Call 911 immediately if anyone is injured
Even if you feel fine, adrenaline can mask pain. It's always a good idea to get checked out by a medical professional after an accident.
Step 2: Call the Police
In Texas, you are required to report any accident that involves:
- Injury or death
- Damage to vehicles that prevents them from being driven
- Damage to property (including city property like light poles or guardrails)
An officer will come to the scene, assess the situation, and file an official police report. This report is crucial for your insurance claim and any legal matters.
Step 3: Exchange Information
Exchange the following information with the other driver(s):
- Full name and contact information
- Driver's license number
- License plate number
- Insurance company name and policy number
- Vehicle make, model, and year
Pro Tip: Take a photo of the other driver's insurance card and license for your records.
Step 4: Document the Scene
Use your phone to take photos and videos of:
- All vehicles involved (from multiple angles)
- Damage to each vehicle
- License plates
- The accident scene (road conditions, traffic signs, skid marks, etc.)
- Any visible injuries
These photos will be extremely helpful when filing your insurance claim and working with your collision repair shop.
Step 5: Get Witness Information
If there are witnesses to the accident, ask for their names and phone numbers. Their accounts can help confirm what happened if there is a dispute about fault.
Step 6: Contact Your Insurance Company
Report the accident to your insurance company as soon as possible. Be honest and provide all the information you collected. They will guide you through the next steps, including:
- Filing a claim
- Scheduling an inspection
- Understanding your coverage and deductible
Step 7: Choose the Right Collision Repair Shop
You have the legal right to choose your own repair shop in Texas.
Your insurance company may recommend a "preferred" shop, but you are not required to use them. At DFW Collision Specialists, we work with all major insurance carriers and handle the claims process on your behalf.
Here's why Irving drivers choose us:
- ASE & I-CAR Certified Technicians — Industry-recognized certifications for safe, proper repairs
- 20+ Years Experience — Luis Bonilla and his team have repaired thousands of vehicles
- Free Estimates — No pressure, no obligation. Get an honest assessment before committing
- Insurance Claim Assistance — We handle all the paperwork and communication with your insurance company
- Family-Owned & Operated — Direct access to the owner. No corporate runaround
Step 8: Get a Free Estimate at DFW Collision Specialists
After your accident, bring your vehicle to our Irving location for a free, no-obligation estimate.
You can get your estimate in two ways:
- Visit us in person at 307 N Rogers Rd Suite 155, Irving, TX 75061 — Monday through Friday, 8 AM to 6 PM
- Text photos of your vehicle damage to (469) 865-9018 for a fast preliminary estimate
Step 9: Trust the Repair Process
Once you've chosen DFW Collision Specialists, here's what to expect:
- Inspection & Repair Planning — We thoroughly assess the damage and create a detailed repair plan
- Insurance Coordination — We work directly with your adjuster so you don't have to
- Quality Repairs — Our certified technicians restore your vehicle to factory specifications
- Final Inspection — Every vehicle undergoes a rigorous quality check before delivery
FAQs About Car Accidents in Irving, TX
Q: Do I have to use the body shop my insurance company recommends?
A: No. In Texas, you have the legal right to choose any licensed repair facility. We work with all major insurance carriers.
Q: How long will my collision repair take?
A: Repair time depends on damage severity and parts availability. Minor repairs typically take 3-5 business days. Moderate damage takes 1-2 weeks. Major restorations may take 3-6 weeks. We provide regular updates throughout the process.
Q: Is DFW Collision Specialists certified?
A: Yes. Our technicians are ASE and I-CAR certified — the industry standard for safe, quality repairs.
Q: How do I get a free estimate?
A: Call us at (972) 254-8273, text photos to (469) 865-9018, or visit our Irving location during business hours.
Need Help After a Car Accident in Irving, TX?
At DFW Collision Specialists, we understand how stressful it can be after an accident. Our team is here to make the process as smooth and stress-free as possible.
Contact us today:
- Call: (972) 254-8273
- Text Photos: (469) 865-9018
- Email: estimates@dfwcollisions.com
- Visit: 307 N Rogers Rd Suite 155, Irving, TX 75061
Quality You Can See. Safety You Can Trust.